The primary focus is on business ethics, transparency, and adherence to moral and ethical values.
The employees of SANROCK Ltd. follow a corporate code of conduct based on key principles, including:
- Expanding business activities and actively seeking new reliable partnerships.
- Meeting customer requirements by offering solutions that provide long-term added value with the best price-to-quality ratio.
- Maintaining long-term cooperation through relationships based on mutual trust and support.
- Providing the necessary information to assist clients in making the most favorable decisions.
- Fulfilling commitments, and in cases of objective impossibility, seeking alternative solutions and fair compensation.
- Responding promptly in crisis situations.
- Ensuring professionalism and security in deliveries, including planning and guaranteeing material reserves.
- Adhering to organizational hierarchy.
- Fair assessment of achieved results and development of leadership qualities.
- Preserving the company’s reputation through honest and responsible work, as well as continuously enhancing personal knowledge and experience.
- Encouraging collective participation in matters related to workplace health and safety.
- Complying with the implemented quality management system and occupational health and safety policy to protect employees and all stakeholders.
- Corporate and personal social responsibility regarding entrusted material assets and information.
- Encouraging feedback on improving operations, resolving crises, and making consensus-based decisions for the benefit of the company.
- Promoting collegiality, equal opportunities, and inclusivity in professional development.
- Integrity, responsibility, and confidentiality in work.
- Respecting personal dignity and equality regardless of gender, ethnicity, or religion.
- Compliance with laws.
- Condemning and distancing from direct or indirect incitement to corruption and unfair trade practices.
- Adhering to environmental regulations and promoting circular economy processes through more efficient resource use and waste reduction.
- Consistency in dealings with suppliers, including financial correctness and confidentiality of shared information.
- Respecting competition and recognizing its role in economic progress and the improvement of business processes.